Privacy Policy

1. Information We Collect

1.1 Account Information

1.2 Training Configurations

We store your training setup configurations and package settings. This includes:

• Model selection and training parameters
• GPU configuration and optimization settings
• Generated requirements and dependency lists
• Package creation preferences and settings

Important: We do NOT store your actual training data. You manage your own data files locally or on your chosen cloud GPU platform.

1.3 AI Monitoring Data

Our AI monitoring system collects:

• Training metrics (loss, accuracy, performance)
• System resource usage (GPU, memory, CPU)
• Error logs and diagnostic information
• Training configuration and parameters

2. How We Use Your Information

2.1 Service Provision

• Provide AI training platform functionality
• Generate training packages and configurations
• Monitor training sessions and provide AI recommendations
• Process payments and manage subscriptions
• Provide customer support

2.2 AI Analysis

Training metrics are analyzed by our AI systems (including GPT) to:

• Provide real-time training recommendations
• Predict and prevent training failures
• Optimize training parameters
• Improve the Service for all users (anonymized data only)

3. Data Sharing and Disclosure

3.1 Third-Party Services

We integrate with trusted third-party services:

• OpenAI: For AI analysis and recommendations (anonymized metrics only)
• Stripe: For payment processing (billing information only)
• AWS: For secure cloud storage and infrastructure
• Railway: For application hosting and deployment

3.2 No Data Sales

We do not sell, rent, or share your personal data or training data with third parties for marketing purposes.

3.3 Legal Requirements

We may disclose information if required by law, court order, or to protect our rights and safety.

4. Data Security

5. Data Retention

• Account Data: Retained while account is active + 1 year after deletion
• Training Data: Automatically deleted 30 days after training completion
• Billing Data: Retained for 7 years for tax and legal compliance
• Usage Logs: Retained for 90 days for service improvement

6. Your Rights

6.1 Access and Control

You have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and associated data
• Export your training configurations
• Opt out of non-essential communications

6.2 Data Portability

You can export your training configurations, project settings, and package history at any time through the platform.

7. Cookies and Tracking

We use essential cookies for:

• User authentication and session management
• Saving user preferences and configurations
• Security and fraud prevention

We do not use tracking cookies for advertising or marketing purposes.

8. International Data Transfers

Your data may be processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers.

9. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service.

11. Contact Us

For data subject requests (access, deletion, correction), please email privacy@ezepoch.com with "Data Request" in the subject line.